New book purchase includes complimentary digital access to the eBook and video resources.

Client Conversations provides an engaging simulation-based approach to the study of legal interviewing and counseling. Created by two clinical professors at the University of Connecticut School of Law with a combined forty-five years of teaching experience, Client Conversations features video recordings of ten contemporary and discussion-provoking lawyer-client conversations. In the videos, lawyers use varying approaches to interviewing and counseling their clients about a will dispute involving issues of testamentary capacity and undue influence.

To enhance the educational value of the videos, Client Conversations includes time-stamped discussion questions and annotated transcripts highlighting the lawyering techniques demonstrated in each meeting and comparing approaches among meetings. The video discussion materials raise questions about the extent to which differences between the lawyer and client—including differences in race, ethnicity, gender and age—may impact rapport, information gathering and the development of a productive lawyer-client relationship. In addition to the video materials, Client Conversations contains detailed instructions for planning, executing and debriefing simulations of client interviews and counseling meetings involving the same legal problem depicted in the videos. In this way, Client Conversations provides a comprehensive guide through the interviewing and counseling processes, from planning to execution to reflection and critique.

Client Conversations is designed for use in clinical and field placement courses, as well as courses in lawyering skills, client representation, trial advocacy and professionalism. The videos and learning materials may supplement any legal skills textbook or serve as a basis for stand-alone lessons in experiential course orientations, negotiation programs or law office trainings. Whatever the course or context in which it is used, Client Conversations will help law students and legal professionals understand how choices about lawyering approaches and techniques affect the lawyer-client relationship, and develop their own professional identity and style.


Imprint: West Academic Publishing
Series: Coursebook
Publication Date: 12/23/2021
Related Subject(s): Clinics and Externships

Jessica Rubin, University of Connecticut School of Law

Jennifer Mailly, University of Connecticut School of Law

CasebookPlus™

This title is available in our CasebookPlus format. CasebookPlus provides support beyond your classroom lectures and materials by offering additional digital resources to you and your students. Anchored by faculty-authored formative self-assessments keyed to our most popular casebooks, CasebookPlus allows students to test their understanding of core concepts as they are learning them in class – on their own, outside of the classroom, with no extra work on your part. CasebookPlus combines three important elements:

  • A new print or digital casebook
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Multiple-choice self-assessment questions, including:
  • Chapter questions keyed to the casebook
  • Black Letter Law questions (available in select subjects)
  • Subject area review questions for end of semester use
Essay and short answer questions with sample answers and expert commentary, in 1L and select upper-level subjects

Leading digital study aids, an outline starter, and audio lectures in select subjects

Students can still utilize CasebookPlus digital resources if they’ve purchased a used book or are renting their text by purchasing the Learning Library at westacademic.com.

With CasebookPlus, you can customize your students’ learning experience and monitor their performance. The quiz editor allows you to create your own custom quiz set, suppress specific quiz questions or quiz sets, and time-release quiz questions. Additionally, the flexible, customized reporting capability helps you evaluate your students’ understanding of the material and can also help your school demonstrate compliance with the new ABA Assessment and Learning Outcomes standards.

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